How to Cancel a Freedom Solar Contract: A Homeowner's Legal Guide
QUICK ANSWER
To cancel a Freedom Solar contract, check your state's rescission period first. After that window closes, cancellation requires proving deceptive sales practices, failed installation, or misrepresented savings. State attorney general investigations into solar fraud may strengthen your case. Call (888) 918-3519 for a free legal review.
Freedom Solar — including both Freedom Solar Power based in Austin, Texas, and the similarly named Freedom Forever operating in multiple states — has become one of the most complained-about solar companies in the United States. As of April 2026, the Texas Attorney General has launched a major investigation into solar industry fraud, with over 100 formal complaints and thousands more online reports tied to companies selling deceptive solar contracts. If you signed a Freedom Solar agreement and are experiencing problems, you are not alone, and you have legal options.
State Attorney General Investigations: What This Means for You
In April 2026, Texas Attorney General Ken Paxton announced a sweeping initiative to combat widespread fraud in the solar industry. His office has received more than 100 formal complaints, along with thousands of additional online reports, tied to companies that misrepresent savings, fail to deliver on installation promises, and lock homeowners into contracts based on false information.
This investigation is significant for homeowners with Freedom Solar contracts because it establishes an official government record of industry-wide deceptive practices. If your experience mirrors the patterns being investigated — promised savings that never materialized, systems that were never properly installed, or contracts signed based on misleading information — the state's findings may directly support your individual cancellation case.
Active Investigation Alert
The Texas Attorney General's office is actively investigating solar companies for deceptive practices including misrepresented savings, failed installations, and fraudulent contracts. If you have a Freedom Solar contract in Texas, filing a complaint with the AG's office may strengthen your legal position. Similar investigations are underway in other states.
Common Freedom Solar Problems Reported by Homeowners
Homeowner complaints against Freedom Solar follow a disturbingly consistent pattern. The problems typically begin during the sales process and compound after installation, leaving homeowners trapped in contracts for systems that do not perform as promised.
Documented Pattern of Complaints
- Deceptive savings promises — Sales representatives project unrealistic energy savings that never materialize, with some homeowners paying more for electricity after going solar
- Failed or incomplete installations — Systems that are never finished, with ground mount installations abandoned mid-project and interconnection applications rejected repeatedly
- Financing disputes — Loans through Mosaic and other lenders being funded before installation is complete, leaving homeowners paying for non-functional systems
- Interconnection failures — Applications rejected six or more times due to errors by Freedom Solar, delaying system activation for months while loan payments continue
- Cancellation delays — Freedom Forever reportedly takes 30-90 days to process cancellation requests, during which time financing charges continue to accrue
"We signed a contract in July for a ground mount system. They failed to get anything installed. Meanwhile, we're making payments on a loan for a system that doesn't exist." — Homeowner complaint, 2026
Steps to Cancel Your Freedom Solar Contract
Check Your Rescission Period
Review your contract for the cancellation window. In Texas, you may have up to 3 business days. Other states may offer longer periods. If you're within this window, send written cancellation immediately via certified mail.
Document Broken Promises
Gather evidence of any savings promises made during the sales process. Compare projected vs. actual energy production and electricity bills. Screenshot any marketing materials or written estimates you received.
File Regulatory Complaints
File complaints with your state attorney general, the BBB, the FTC, and your state's public utility commission. With active state investigations underway, your complaint adds to the documented pattern of deceptive practices.
Get Expert Legal Help
Contact Solar Exit Law for a free case evaluation. Our attorneys understand the specific legal vulnerabilities in Freedom Solar contracts and can leverage ongoing state investigations to strengthen your cancellation case.
Freedom Solar Power vs. Freedom Forever: Know the Difference
Homeowners often confuse Freedom Solar Power (headquartered in Austin, Texas) with Freedom Forever (operating in multiple states). While they are separate companies, both have accumulated significant consumer complaints and share similar patterns of customer dissatisfaction.
| Detail | Freedom Solar Power | Freedom Forever |
|---|---|---|
| Headquarters | Austin, TX | Multiple states |
| Primary Complaints | Post-install service failures | Failed installations, financing disputes |
| Financing Partners | Various lenders | Mosaic, GoodLeap |
| Cancellation Timeline | Varies | 30-90 days reported |
| AG Investigation | Texas AG investigating | Multiple state complaints |
Your Legal Rights and How We Can Help
Federal and state consumer protection laws prohibit deceptive trade practices, including misrepresenting the benefits of a product or service. If Freedom Solar promised you specific energy savings that have not materialized, failed to complete your installation, or locked you into financing for a non-functional system, you may have strong legal grounds for contract cancellation and damages.
The ongoing state attorney general investigations create additional leverage for individual homeowners. When a government agency is actively investigating the same practices you experienced, it corroborates your claims and can significantly strengthen your legal position. At Solar Exit Law, we know how to leverage these regulatory actions alongside your individual contract claims to achieve the best possible outcome.